![]() ![]() You also have the option of having all shipping and/or packing charges billed to them or to have the end-user pay for the service. Ask us about our "no box or no label" and Group Ship® programs. Companies have different return options to choose from. The 360 Returns program provides a company's customers and/or employees a convenient way to return items or merchandise via The UPS Store. Our Exchanges solution can help your company save time and money by expediting the exchange process for your customer, employee, guest, client, member, and/or other end user.įrequently Asked Questions What is your 360 Returns Program? Ready to find out how our Corporate Retail Solutions can be tailored to your specific business needs? Simply fill out the CRS Business Application to have one of our Account Managers contact you. Through the Group Ship® program, a The UPS Store client can direct its customers to bring eligible return items to The UPS Store locations without a box or label and The UPS Store will process, pack, and ship the items to a designated location. Group Ship® is a proprietary return management solution for eligible businesses offered exclusively through The UPS Store. You receive a consolidated and itemized monthly bill of all transactions.The UPS Store processes the returned item per your instructions.Your customer presents the return to The UPS Store location.You direct your customer to the nearest The UPS Store location.Your customer requests to return an item.How The UPS Store 360 Returns Program Works Reduce damages on insufficiently packed items.Eliminate the need to send empty boxes to customers.Get receipts with all the details of the return.Certified Packing Experts ensure proper packaging.Convenient retail locations to drop off items.You also have the option to have all shipping and/or packaging charges billed to you monthly or to have the customer, employee, guest, client, member, and/or other end-user pay for the service at the time of the transaction. We can simply accept packages already prepared for return or pack and ship the item for your customers. You can choose return options that best fit your needs. All they have to do is drop the return off at any one of our many centers and our Certified Packing Experts will get their items to where they need to go, safely. The UPS Store 360 Returns program provides customers a simple way to return merchandise to you at your designated location. ![]() With over 5,000 The UPS Store locations, returning items has never been more convenient. Direct your customers, employees, guests, clients, members, and/or other end users to The UPS Store® to provide them a convenient way to return items or merchandise to you. ![]()
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